D1, DS (D2R), D3, ZED Fare Travel: http://www.retirees.aa.com If you do not have internet access, you may list by calling: 888-WE FLY AA (888-933-5922)
Emergency Travel (A-9): 888-WE FLY AA (888-933-5922) (or you may call AA reservations/flight information at: 800-433-7300)
Retiree Credit Union Information: AAL Federal Credit Union – AANET: 817-963-6000 or 800-533-0035 (outside Texas) P. O. Box 619001 - MD 2100 HDQCP DFW Airport, TX 75261-9001 M-F 7 a.m. to 9 p.m.; Sat 7 a.m. to 5 p.m. CST
Hot Lines: Allied Pilots Hotline 800-272-7456
American Airlines Flight Department Hotline 800-967-4568
Grey Eagle Hotline 800-323-1470, select 4, dial ext. 2198
APA: Dental claim form (file this form once each year(Jan-01 is OK) to maintain continuos coverage)
Pension, Benefits and Retiree Services: Retirees having information on address changes or questions concerning pension information, travel benefits and deaths should contact:
Retired and Employees Service Center: 888-860-6178 (9 a.m. to 6 p.m. CST) P. O. Box 619616 - MD SER 13 HDQ DFW Airport, TX 75261-9616 www.my.aa.com (you will need your retirees.aa.com sign in for this). To reset your password, go to www.retirees.aa.com and select “Forgot your password?” on log-in page (light small print under the password block).
NRSA Department –
4000 East Skyharbor Blvd.
Phoenix, AZ 85034
My Pilot has flown west - Who do I call
The following contacts are not presented in any particular order. But these calls will get the benefits you’ve earned from AA/APA/GE put in motion for your loved ones.
1. AA Emp’l # GE Member’s 6-Digit AA Empl #___________.
3. NRSA A-9’s: Call WE-FLY-AA:
888-933-5922: Book A-9 AA Emer Pass Travel. Movement and/or return of remains from another city.
4. APA: Call APA BENEFITS ADMIN (See expanded list, below):
817-302-2272: APA-SMP Supplemental Medical Plan benefits. Direct coordination of all AA/APA Benefits:
5. AA: Call AA RETIREE BENEFITS ADMIN:
888-860-6178: Triggers AA life insurance claim, D2R continuation, benefit notifications, etc.
Helpful online reference for accessing Benefits Claim Forms, Contact Info and Member Lookup.
7. GREY EAGLES AUXILIARY:
APA BENEFITS: Dial APA at (817) 302-2272. Connect as follows:
Here’s the line-up of currently assigned APA HQ Benefits Coordinators.
Names may change in the future. So ask the APA receptionist when you call.
My personal suggestion is to start at the top: